Thank you for your question about insurance.
Some of the confusion with insurance claims, denials, and out-of-network charges comes from the fact that your insurance company may think that Dignitana is a Provider. Dignitana is NOT a PROVIDER. To ensure this is understood, please forward the attached letter to your insurance company with any claim to explain Dignitana’s role as a manufacturer (supplier) and not a provider.
The Category I CPT codes for scalp cooling are procedural codes and can only be used by infusion centers, however many infusion centers are on the correct business model with DigniCap to legally bill for reimbursement.
Provider and Facility numbers and Out of Network
Dignitana is NOT a Provider. Dignitana does not have a National Provider Identification (NPI) number, Medicare Provider Number (CMS Certification Number or CCN), or Facility Identification Number (FIN). Please forward the attached letter to your insurance company to explain that Dignitana is a manufacturer (supplier), not a provider.
Receipt for DigniCap
For a receipt for DigniCap supplies purchased from Dignitana, login at myDigniCap.com. There you can use the invoice builder to create the needed documentation with the correct treatment dates for your insurance claim. If you are asked to add other information to the receipt beyond the fields listed on the form, use the blank box at the bottom of the form for that information.
Diagnosis Code
If your insurance company requests a Diagnosis Code, contact your Oncologist’s office. Dignitana does not know what your specific medical diagnosis is, and therefore cannot provide this information for your claim.
Tax ID number
Dignitana’s Tax ID number is 47-4817382