Patient Support Center

myDigniCap Account & Payment 9

• How do I pay for treatments?
• How do I change the date of my treatment?
• How do I change my total number of treatments?
• I entered the wrong chemotherapy regimen. Can I change it?
• Why can I not check the small box to sign the consent forms?

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Scalp Cooling Overview 11

• What is scalp cooling?
• How does scalp cooling work?
• Why does chemotherapy cause hair loss?
• Has the DigniCap® Scalp Cooling System received FDA Clearance?
• How is DigniCap different from other scalp cooling treatments?

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Hair Loss and Effectiveness 6

• Will I lose some hair during scalp cooling?
• How effective is scalp cooling?
• Will scalp cooling prevent hair loss on my eyebrows and eyelashes?
• Will scalp cooling work for my cancer?
• Will scalp cooling work for my chemo regimen?

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Cost of DigniCap & Insurance 4

• Will insurance cover DigniCap treatments?
• Are there grants available to pay for DigniCap?
• Can I use a coupon code I found on the internet to pay for DigniCap?
• I need an invoice for insurance reimbursement.

Hair Care 19

• How should I take care of my hair?
• How often can I wash my hair?
• How long do I continue with the limited hair washing?
• How long do the hair follicles continue to be fragile after all the treatment is complete?
• How should I take care of my hair after I finish chemotherapy and scalp cooling?

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Contraindications 1

• Who should NOT use The DigniCap® Scalp Cooling System? (What are the contraindications?)

Useful Resources 1

• Links