Some of the confusion with insurance claims, denials, and out-of-network charges comes from the fact that your insurance company may think that Dignitana is a Provider. Dignitana is NOT a PROVIDER, so we cannot be deemed out-of-network. To ensure this is understood, please forward the attached letter to your insurance company with any claim to explain Dignitana’s role as a manufacturer (supplier) and not a provider.
As of January 1, 2026 the Category I permanent CPT codes became effective.
These codes are intended to be used by a provider when billing insurance directly for services rendered. If you are paying Dignitana directly for your cap kit and treatment cards, your provider cannot legally bill insurance until they switch business models. The CPT codes would not apply for this situation, as they are not intended for a patient submitting for reimbursement.