Dignitana will refund any unused unopened DeltaKits and DeltaCards, minus expedited shipping fees if returned within 6 months of purchase. 


Please send all refund requests in writing through the Patient Support Center at Patient Support Center.

Please include the following information: 

  1. Name
  2. Address
  3. Phone Number
  4. Email address
  5. Treatment Facility


DeltaKit

  • Used DeltaKit- no refunds/ all sales are final
  • Unused DeltaKit: please reach out to the Patient Support Center for a return label if a return label was not included with your original purchase of the DeltaKit.
    • The Cooling Wrap and Thermal Cap must be in their sealed original packaging
    • Wet Brush must be in original packaging
    • Spray Bottle
    • Headband
    • DeltaKit tote bag
  • Please allow 7-10 business days from date items are received by Dignitana for the refund to be processed.


DeltaCard

  • Unused treatment cards will be verified in the Dignitana office and a refund will be issued for unused cards.
  • Please allow 7-10 business days from date items are received by Dignitana for the refund to be processed.