DigniCap Refund Policy
DeltaKit
The DigniCap Delta Kit is a single-patient use component of an FDA-regulated medical device. As such it cannot be returned once it is received by a patient – even if it has not been opened or used, and we are unable to issue refunds for unused DeltaKits.
Treatment Cards
Within 6 months of the purchase date, unused treatment cards may be returned for a refund. Note that all returns are subject to a restocking fee of $60 per shipment which covers the cost of processing the return and DeltaCard verification. (If you return 1 card or 16 cards in a package, the $60 fee is the same). The restocking fee will be deducted from the refund issued. Allow 7-10 business days from the date the items are received by Dignitana for the refund to be processed. Contact [email protected] to begin the return process and receive a return label.