Patient Support Center

Patients at some facilities pay Dignitana directly for their DigniCap sessions, and others are billed by the facility. Your provider will let you know which...

It is not necessary to change the date of your treatment in your myDigniCap account. myDigniCap is not used for scheduling your treatment at your facility, ...

It is not necessary to change the total number of treatments you will be having. When paying, select the treatment number from the drop down. You will th...

If you entered the wrong chemotherapy regimen or your treatment plan has changed, submit a Support Desk ticket or email support@dignicap.com with the follow...

To edit your shopping cart, click the cart symbol in the upper right corner. Once there, you will see a red X next to each item in your cart. Click the red ...

For each consent, read (scroll) through the entire section until you have reached the end. You will then be able to click the consent box.

Some facilities choose to have a maximum treatment number.  If your facility has a max treatment number and you still have treatments after paying for the ...

If you were not able to have treatment (due to blood counts, being sick, etc) but will be continuing with scalp cooling, you can use this payment for your n...

The DigniCap Delta Kit is a single-patient use component of an FDA-regulated medical device. As such it cannot be returned once it is received by a patient...

Before you decide to discontinue treatment, you are encouraged to contact the DigniCap Patient Support Center to discuss your specific circumstances at sup...