Ask Question / Submit Support Ticket
Ask Question / Submit Support Ticket

Hair Loss and Effectiveness

Will I lose some hair during scalp cooling?
Hair shedding is completely normal. For those who have gone through scalp cooling it can be difficult to remember what normal shedding looks like. A health...
Thu, 2 Jul, 2026 at 12:43 PM
How effective is scalp cooling?
Scalp cooling has been clinically proven to reduce hair loss during chemotherapy. Numerous studies have been carried out across the globe, proving that sca...
Thu, 2 Jul, 2026 at 12:45 PM
More hair loss than expected
Scalp cooling works by constricting the blood vessels, limiting the amount of chemo being introduced to the hair follicle, thus reducing the amount of hair ...
Thu, 2 Jul, 2026 at 12:48 PM
Will scalp cooling prevent hair loss on my eyebrows and eyelashes?
No. DigniCap prevents hair loss on the scalp area, where cooling is applied and therefore does not prevent eyebrow or eyelashes from thinning.
Tue, 17 Oct, 2017 at 11:47 AM
Will scalp cooling work for my cancer?
Cooling of the scalp is a proven approach to reduce chemotherapy-induced hair loss that has been used successfully by thousands of patients worldwide with a...
Fri, 16 Jun, 2023 at 1:50 PM
Will scalp cooling work for my chemo regimen?
Scalp cooling has been evaluated mainly with regimens including anthracyclines (such as doxorubicin and epirubicin) and taxanes (such as paclitaxel and docet...
Tue, 17 Oct, 2017 at 1:18 PM
Does scalp cooling increase the risk of scalp metastases?
No. Scalp metastases is the development of secondary malignancy at a site away from the primary cancer growth. Scalp cooling does not increase this risk, ...
Tue, 17 Oct, 2017 at 1:26 PM
Can I use Laser Caps to speed up growth?
If you are still in treatment or your hair is still recovering and fragile, DigniCap does not recommend using any product or device that adds heat, which in...
Mon, 4 Dec, 2023 at 12:41 PM
I'm not happy with how much hair I have lost. Can I get a refund?
Unfortunately, like most medical treatments there are no guarantees about whether scalp cooling will be effective for you. Therefore, we cannot issue a refu...
Mon, 3 Mar, 2025 at 8:47 AM